Halform Support
Support, organized around your product.
Manuals, warranty information, practical answers, and direct help.
01 / User manual
Read the manual here.
No viewer or extra app. Choose a section and read one focused page at a time.
| Product | Edition | Language | Updated | Length |
|---|---|---|---|---|
| Halform Winder | Edition 01 | English | August 27, 2026 | 12 pages |
Halform Winder user manual
The winding program
Page 6 of 12
Frequently asked questions
How do I choose a winding program?
Check the turns per day (TPD) and winding direction your watch manufacturer recommends for its movement. Halform Winder has four programs: 650 TPD and 900 TPD for bidirectional movements, and 1,300 TPD and 1,600 TPD for movements that wind in one direction (about 650 and 800 winding turns per day). The user manual explains how to select a program.
Does it work with clockwise, counter-clockwise and bidirectional watches?
Yes. The 650 and 900 TPD programs suit bidirectional movements, and the 1,300 and 1,600 TPD programs suit movements that wind clockwise or counter-clockwise only. The winder alternates direction automatically, so you only choose the turns-per-day setting.
Is Halform Winder quiet?
Yes. Halform Winder is made to be very quiet. As long as you are at least 0.5 m away from it, you should not be able to hear any obvious noise.
Does this watch winder significantly increase wear on my watch?
As long as you follow your watch manufacturer’s maintenance recommendations and choose the right TPD setting, the increase in wear will be reasonable.
Halform takes many precautions in its winding recipe to reduce wear. For example, it alternates direction regularly, and it turns in bursts to leave rest periods for the watch, simulating average wrist movement throughout the day.
Can I customize the colours or the engraving?
Yes. We can make the stitching and the carbon fibre fill in a custom colour, change the faux suede colour, and change the engraving on the carbon fibre front face.
Contact us with your exact request. Extra charges may apply.
Can it run on a power bank?
Yes. It runs on most USB-C power banks that support USB Power Delivery (PD).
What is done in Canada?
- The full electrical and mechanical design.
- Halform manufactures the chassis and drum locally.
- The electronics board is assembled locally by Halform.
- The faux suede is cut and sewn in house.
- Final assembly and quality control are done locally by Halform.
Where does my order ship from?
Every order ships from Quebec, Canada.
I have several watches. Do you make a multi-watch winder?
A multi-watch model is coming soon.
02 / Warranty information
Clear steps when something is not right.
Choose your product to review its listed warranty period. Coverage and exclusions follow the warranty terms supplied with the product.
| Product | Listed warranty | Start a request |
|---|---|---|
| Halform Winder | Two years | Contact support |
- PrepareHave your product and order details ready.
- DescribeTell us what happened and when it began.
- ReviewOur support team will explain the appropriate next step.
03 / Product help
Personal help when you need it.
Personal support
Tell us how we can help.
We try to respond within one business day, and we guarantee a response within two business days.